User Education
October 2nd, 2007 CST
What is antivirus protection worth when users try all the tricks they know to see the Loveletter.jpg.vbs picture; why do they double-click on executable files? No matter whether it’s Kournikova, Labor Day greetings cards, or just an “undeliverable message” with “details” attached, many users don’t care.
Home users risk their privacy and may lose the ownership of their machines, but they can’t resist the temptation.
Corporate users are sometimes even less careful, as it’s not their machine and if it’s broken, it’s not their problem. The IT department will fix it.
“If the company sends the mails to my machine, they know what they are doing. Why shouldn’t I click on those mails?” I heard that once from a corporate user–it scared me, because it was that user who was causing an internal outbreak.
While that user enjoyed the weekend, the IT guys tried to regain control of their network. About 15 employees of that company were working the whole weekend, plus external consultants.
That was one of the most expensive double-clicks that company ever had.
Is it that hard to think twice?
Don’t users know enough about risks?
Don’t they know about the consequences of an outbreak?
What have we learned from history?
C’mon, it’s not that hard.
Next time you receive an unexpected (mail)-delivery, think twice before you let it pass your last line of defense.


