Since this has turned out to be a regular thing, I’ve decided to give this feature an official name: Simple Security. Security discussions don’t have to require you to have a degree in computer science for them to be useful, even though they can certainly sound that way. I opted for the simplest, most approachable name since I’m aiming to provide you with explanations in the most simple, approachable terms.
And now, on with the show!
While you may be in the privacy of your home reading this blog, by connecting to the internet you might as well be in Times Square. People may not be able to see that you’re reading this in your rattiest sweats (although maybe some of them can), but you’re interacting with people either directly or indirectly each time you get your email or surf the web. While most of us have a fair idea of how to deal with strangers while we’re out and about in real life, it doesn’t seem that most people understand the rules of dealing with strangers on the internet. And truly, to a certain extent everything on the internet should be considered a stranger initially. You can’t exactly sense email senders/websites to verify they are who they say they are like you would in person, so you need to be a little more thorough.
It’s not news to say that most email viruses are spoofed to appear to be from someone trustworthy. They can seem to be from your friends, your ISP, the FBI, an AV Company… anything that can make the request appear urgent or trustworthy to you. It is not rude, if an email comes to you unexpectedly with webpage links or attachments, to politely inquire whether someone intended to send you that email. (i.e. “did you mean to send this to me?” vs. “zOMG!!1!!1 YOU (%*&, YOU SENT ME A VIRUS!!!”) The email will either go to your friend, or to the ISP/FBI/AV company that’s probably gotten thousands of such inquiries - it’s not going to go back to the virus writer. If the email indicates that you should not reply to it, call the company it purports to be from, or go to their website from your own bookmark or by typing in the URL. Do not click the link in the email.
Now, if the email appears to be someone wholly unfamiliar to you, that’s an easy one. Dump it. Do not pass go, do not collect $200, just hit the Delete key. Again, it’s not considered impolite to do this, and it’s really the safest thing to do. It is, in all likelihood, either spam or a virus. By opening it, you’re essentially letting them into your computer, with all your valuable data. It’s just not worth the risk.
As for websites, this can be a bit trickier. There are some more clear-cut cases where the website itself is dodgy - warez sites, software-cracks sites, etc. If you’re getting stolen or hacked software, you run the risk of getting more than you bargained for, plain and simple. A website can also be basically innocent, yet still be problematic: Websites need to be protected and patched just like any other machine. Even big websites can be hacked to serve up nasty code to be dumped on you when you come to visit, like in the case of the recent ANI zero-day exploit.
If a website has 3rd-party ads, this can open another level of potential problems: Those ads may or may not be thoroughly vetted before they’re posted, especially if they’re a smaller or less reputable site. The ad-providers themselves could be malicious, or they could have been hacked. Either way, this is where we most often see “drive-by-downloads”.
You may be wondering now, is there such thing as a totally innocent website? Well, perhaps not 100%. No security is completely bullet-proof. But bigger, more reputable sites have a vested interest in making sure their security is better. That means they can be considered reasonably trustworthy once you’ve ascertained they are who they say they are (by typing in the URL, for instance, and seeing the expected site). Am I saying not to enjoy your favorite homegrown webpage? No, go ahead. Go to it through your own bookmark, and as long as everything is behaving as expected (not, for instance, asking for you to download some ActiveX component you’re not expecting), you’re probably fine.
The moral of the story is this: Your machine is full of valuable information which people would very much like to get at. It’s best to protect your valuables (with updated AV software, updated software patches, and a firewall) and treat every interaction with a bit of skepticism unless it’s happening wholly as you’d expect. You wouldn’t hand your wallet to someone off the street who says they’re from your bank, but if you actually go into your bank, you can reasonably expect a teller will ask you for your account number.
Next time on Simple Security: Critters “In the Wild” or “In the Zoo” - What does it mean to you?
(And as always, if you have a topic you’d like to see discussed in a future article, please leave us a note in the comments!)